Privacy Policy

Argent Creative Studio

Last updated: 24 October 2026

At Argent Creative Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or work with us.

1.Who We Are

This website is operated by Argent Creative Studios Limited, trading as Argent Creative Studio (“we”, “us” or “our”).

Website: https://argentcreativestudio.co.uk

Email: HELLO@ARGENTCREATIVE.CO.UK

Registered business address: 11 Wetherby Grange, Wetherby, Leeds, LS22 5PB.

We are responsible for the personal data we process as a controller, except where we process information solely on behalf of our clients under their instructions.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name, email address, telephone number and business details.
• Information you provide when making an enquiry or requesting our services.
• Correspondence relating to projects, proposals and client relationships.
• Billing, invoicing and transaction information where applicable.
• Technical information, such as IP address, browser type and website usage data, where collected by our website and its services.
• Information you choose to share with us through social media or other communication channels.

We aim to collect only the information reasonably necessary for our business activities.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries and communicate with you.
• Prepare proposals and provide our creative, content and social media services.
• Manage projects, client relationships, payments and business records.
• Maintain the security and functionality of our website.
• Understand and improve our website and services, where permitted.
• Send marketing communications where we have the necessary consent or another lawful basis.
• Meet our legal and regulatory obligations.

4. Our Legal Bases for Processing

Under UK data protection law, we rely on the following legal bases where applicable:

• Contract: To provide services or take steps at your request before entering into a contract.
• Legitimate interests: To respond to business enquiries, maintain client relationships, operate our business and protect our website, where those interests are not overridden by your rights.
• Legal obligation: To comply with applicable accounting, tax and other legal requirements.
• Consent: Where required, including for certain marketing communications and non-essential cookies or tracking technologies.

You may withdraw consent at any time where we rely on it.

5. Sharing Your Information

We may share personal information with trusted third-party providers where necessary to operate our business, including website hosting, email, project management, analytics, accounting and other professional services.

Our website also features content from social media platforms, including Instagram, which may process information when you interact with embedded content.

We do not sell your personal information.

Where we engage providers to process information on our behalf, we take appropriate steps to ensure personal data is protected.

6. International Data Transfers

Some of the services we use may process or store personal information outside the United Kingdom.

Where UK data protection law requires safeguards for international transfers, we will use an appropriate legal transfer mechanism, such as UK adequacy regulations or approved contractual safeguards.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including applicable legal, accounting and business requirements.

Our retention periods are:

• Enquiry information: 12 months after the last communication (if the enquiry doesn’t become a client).
• Client and project records: Up to 6 years after the end of our working relationship, where necessary for contractual, legal or legitimate business purposes. Information no longer required may be deleted sooner.
• Financial records: Generally 6 years from the end of the relevant financial year, or longer where required by applicable tax or accounting laws
• Marketing contact details: Until you unsubscribe, withdraw consent or the information is no longer required, subject to any necessary suppression records.

We securely delete or anonymise information when it is no longer required.

8. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

• Request access to your personal information.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your information.
• Restrict or object to certain uses of your information.
• Request the transfer of information in certain circumstances.
• Withdraw consent where processing relies on consent.

To exercise your rights, please contact HELLO@ARGENTCREATIVE.CO.UK.

You also have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.

10. Cookies and Third-Party Content

Our website may use cookies and similar technologies to support essential functionality and, where enabled, analytics or embedded third-party content.

Please see our separate Cookie Policy for more information about the technologies used and your choices.

11. External Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for their privacy practices and recommend reviewing their policies separately.

12. Automated Decision-Making

We do not use personal information collected through this website to make solely automated decisions that produce legal or similarly significant effects.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, website or legal requirements. Any updates will be published on this page with a revised date.

14. Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

Argent Creative Studio

Email: HELLO@ARGENTCREATIVE.CO.UK

Website: https://argentcreativestudio.co.uk